Terms & Conditions

The rules of engagement

Last updated: 20 April 2026

By purchasing any product from The Dietitian's Vault ("the Vault") you agree to these Terms & Conditions. The Vault is operated by Valpre Huisamen Inc, a South African Personal Liability Company (CIPC 2024/703270/21). If you do not agree to these terms, please do not purchase.

1. What you're buying

The Vault sells digital downloadable PDF handbooks for registered dietitians and allied health professionals. Each handbook is available as a Complete Bundle or as individual parts (Clinical Guide, Patient Handout Pack, or Recipe Collection).

Products are delivered instantly by digital download via our platform provider (Gumroad). Once your payment is processed, your download links are available immediately and emailed to the address you provided at checkout.

2. Single-clinician licence

The core rule

Every purchase is a licence granted to one named clinician only — the person who bought it. PDFs are stamped with the buyer's email address and order ID on every page for traceability.

2.1 What you CAN do

2.2 What you CANNOT do

3. Team licence option

If you need to share materials across multiple clinicians (e.g. a dietetic department, clinic, or training institution), please contact us about a Team Licence. This provides legitimate multi-clinician access at a discounted per-user rate. Email hello@thedietitiansvault.com for pricing and terms.

4. Intellectual property

All content in the Vault — including clinical guides, patient handouts, recipes, illustrations, and design — is protected by South African and international copyright law. Valpre Huisamen Inc retains all intellectual property rights. Your purchase grants a licence to use, not ownership.

5. Clinical disclaimer

Important

The Vault handbooks are educational resources for qualified healthcare professionals. They are not a substitute for individual clinical judgment, patient-specific assessment, or medical advice.

Specifically:

6. Refunds

All sales are final. Because the products are digital and delivered instantly, we do not offer refunds. Please review the product description carefully before purchase. See our Refund Policy for details.

7. Updates

Every purchase includes 12 months of free updates from the date of purchase. When clinical guidelines change (e.g. ADA annual updates, new ESPEN consensus papers, KDOQI revisions), we revise the handbook and email you a link to the updated version at no charge.

8. Service availability

We use third-party infrastructure (Gumroad, Netlify, Spacemail) for delivery. Occasional service interruptions may occur. We are not liable for short-term outages, but we will make reasonable effort to restore service quickly.

9. Warranty disclaimer

The Vault is provided "as is" without warranties of any kind, whether express or implied. While we make every effort to ensure content accuracy and currency, we do not warrant that the handbooks are error-free or suitable for any specific patient or clinical situation.

10. Limitation of liability

To the fullest extent permitted by South African law, Valpre Huisamen Inc's total liability for any claim arising from your use of the Vault is limited to the amount you paid for the specific product in question. We are not liable for indirect, consequential, or punitive damages.

11. Governing law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts. If you purchased from outside South Africa, this does not affect any mandatory consumer protection rights you have under your local law.

12. Changes to these terms

We may update these Terms occasionally. The "Last updated" date at the top reflects changes. Existing purchases are governed by the Terms in force at the time of purchase. Continued use of the Vault after updates constitutes acceptance of the new Terms.

13. Contact

For questions about these Terms, licensing enquiries, or Team Licence pricing:

Valpre Huisamen Inc
Email: hello@thedietitiansvault.com
CIPC Registration: 2024/703270/21